Privacy Policy

Last updated: 3 November 2026

This policy explains what personal information I collect, why I collect it, how I look after it and the choices you have. I've kept it as plain and short as I can.

1. Who I am

Tom Shaw Performance Nutrition is run by Tom Shaw, Tom Shaw Performance Nutrition SP LLC-FZ (licence no. 20798/2026), Creative City, Fujairah, United Arab Emirates. I am responsible for your personal information. You can contact me at tom@shawperformance.co.uk.

2. What I collect

  • When you apply or enquire: your name, email, phone number (if you give it), sport, level, club or organisation, role, and what you tell me about your goals.
  • If you become a client: information needed to coach you, which may include your body weight, body composition, training and match schedule, food habits, allergies or intolerances, relevant medical conditions or medication, supplement use, and your weekly check-in answers.
  • Payment details: handled by Stripe. I don't see or store your full card details.

Some of this, such as health information, is sensitive. I only collect it with your explicit consent and only when it's needed to coach you safely and well.

3. Why I use it

  • To reply to your application or enquiry.
  • To deliver your coaching: building your plan, reviewing check-ins and adjusting your nutrition.
  • To manage bookings, invoices and payments.
  • To meet legal, tax and accounting obligations.

I will never sell your information, and I won't send you marketing emails unless you've asked to receive them.

4. Who can see it

Only me. I use a small number of trusted services to run my business, which store or process information on my behalf:

  • Website hosting and forms: Netlify
  • Email: Google Workspace
  • Client check-ins and records: Google Forms and Google Sheets
  • Messaging: WhatsApp
  • Payments: Stripe

If I work with you through a club or organisation, I'll only share information with its staff in the way agreed with you and the club. I may also share information if the law requires it.

5. Where it's stored

Some of the services above store data outside the UAE (for example in the EU, UK or USA). Where that happens, I use reputable providers with appropriate security and data protection safeguards.

6. How long I keep it

  • Applications and enquiries that don't lead to working together: up to 12 months, then deleted.
  • Client records: for 5 years after we finish working together, so I can meet legal and accounting requirements, then deleted.

7. Your rights

You can ask me to:

  • see the information I hold about you
  • correct anything that's wrong
  • delete your information
  • send you a copy of your information
  • stop or limit how I use it
  • withdraw your consent at any time

Just email tom@shawperformance.co.uk. I'll reply within 30 days. If you're unhappy with how I've handled your information, you can complain to the UAE Data Office or, if you live in the UK or EU, your local data protection authority (in the UK, the ICO).

8. Under 18s

If you're under 18, I need a parent or guardian's consent before collecting your information or coaching you.

9. Cookies

This website does not use advertising or tracking cookies.

10. Changes to this policy

If I make changes, I'll update this page and the date at the top.